Clients are responsible for supplying raw materials. However, FRL can assist with sourcing high-quality ingredients based on your product’s needs, available as an additional service.

Each package includes 4-6 hours of lab time per day. If more time is needed, additional lab hours can be arranged at an extra cost.

All packages allow for recipe adjustments, but the number of revisions depends on the package selected. Premium packages offer more flexibility for multiple revisions and fine-tuning.

If additional lab time, revisions, or services are required, we can provide them at an additional cost. We recommend discussing this during the consultation so we can tailor the package accordingly.

The duration depends on the complexity of your project and package selected. Standard projects typically take 2-4 days, while more complex functional or cosmeceutical projects may take 4-7 days.

Yes, if your project requires specific equipment, please mention it during the consultation. We’ll ensure it’s available for your development process.

Sensory testing involves evaluating the taste, texture, and other sensory aspects of your product. It’s included in all packages to help ensure your product meets desired quality standards

Yes, each package includes a consultation period. Basic packages offer a 30-minute consultation, while premium packages include up to 1-hour consultations with follow-up options.

Yes, our team of nutritionists and chemists can guide you through the regulatory aspects of your product, especially for functional food and cosmeceutical development.

Contact us to schedule an initial consultation where we’ll gather your requirements, discuss timelines, and recommend the best package based on your project needs.

Yes, expert selection can be discussed during the consultation phase. Based on your project’s complexity and specific requirements, we will recommend the most suitable experts, and you will have the option to make a choice.

Project costs will vary depending on the complexity of your product development needs. More complex projects, such as those involving multiple stages of testing, advanced formulations, or extensive regulatory compliance, will require more resources and expertise, which may increase the overall cost. During the initial consultation, we will assess your project and provide a detailed cost breakdown based on the specific requirements.

The project cost typically covers lab time, expert consultation, sensory and stability testing, ingredient sourcing (if requested), SOP creation, and documentation. Additional services such as extended lab time, advanced packaging solutions, and regulatory assistance may incur additional costs, which will be discussed during the consultation.

Yes, project scope changes can be requested, but they may affect both the timeline and cost. We recommend discussing any adjustments as early as possible to avoid delays. Major changes to the product formulation, testing requirements, or packaging could incur additional charges based on the complexity of the new requests.

Our team follows a rigorous development and testing process to ensure that the final product meets your quality standards. This includes sensory testing, stability assessments, and, if required, functional efficacy testing. You will receive regular updates during the process, and final approval is always in your hands before the project is completed.

If the product does not meet your expectations based on the agreed-upon project scope, we encourage you to provide specific feedback during the review process. Adjustments can be made within the allocated project time. In cases where further changes are required beyond the initial agreement, additional costs may apply, which will be discussed in advance.

Yes, certain projects may require specialized testing (e.g., advanced nutritional analysis, microbiological testing, or functional efficacy studies) or the use of specialized equipment. These services are not included in the standard package and will be billed separately. We will inform you of any additional costs during the consultation phase.

You will receive regular updates from the assigned expert throughout the project. Milestones, including formulation completion, testing results, and final documentation, will be shared with you. You can also communicate directly with the expert or project manager to discuss any concerns or feedback as the project progresses.

We can assist with obtaining additional certifications such as organic, vegan, or halal, depending on your product’s needs. These certifications require specialized processes and documentation, which may involve extra time and costs. We will provide you with a clear plan for obtaining the necessary certifications during the project consultation.

FRL focuses primarily on product development and initial testing. However, we can provide guidance on scaling up your product for large-scale manufacturing, including connections to co-packers and manufacturers that align with your product’s needs. Our team will also ensure that all the processes we develop are scalable and replicable for commercial production.

If your project exceeds the estimated timeline due to unforeseen complexities, we will notify you immediately. Extensions may incur additional charges, but we will provide a detailed explanation and options to continue or adjust the project scope. We aim to keep timelines as efficient as possible while maintaining quality.