Clients are responsible for supplying raw materials. However, FRL can assist with sourcing high-quality ingredients based on your product’s needs, available as an additional service.

Each package includes 4-6 hours of lab time per day. If more time is needed, additional lab hours can be arranged at an extra cost.

You can observe the output and results of the product development, but the actual working process is conducted by our experts. You will receive updates and real-time feedback based on your observations.

We offer sensory testing (taste, texture, appearance) and stability testing to ensure the product meets consumer expectations and maintains its quality over time.

If more lab time is needed beyond what’s included in the package, we can arrange for additional lab hours at an extra cost. This can be discussed during the initial consultation or later in the project.

Yes, FRL provides packaging advice, including recommendations on materials, design, and labeling, to ensure your product is compliant with regulatory standards and ready for the market.

We offer comprehensive regulatory support to ensure that your product meets all safety and labeling requirements. This service is included in premium and advanced packages or can be purchased separately.

Yes, you can provide feedback based on the output during the development process, and adjustments can be made within the allocated lab time. Additional adjustments may require extra lab time, which can be arranged at an additional cost.

At the end of the development process, you will receive a detailed SOP (Standard Operating Procedure) and video documentation to help you replicate the product on a larger scale.

Yes, storage is available for the duration of the project. If extended storage is required beyond the package timeline, additional costs will apply.

Yes, expert selection can be discussed during the consultation phase. Based on your project’s complexity and specific requirements, we will recommend the most suitable experts, and you will have the option to make a choice.

Project costs will vary depending on the complexity of your product development needs. More complex projects, such as those involving multiple stages of testing, advanced formulations, or extensive regulatory compliance, will require more resources and expertise, which may increase the overall cost. During the initial consultation, we will assess your project and provide a detailed cost breakdown based on the specific requirements.

The project cost typically covers lab time, expert consultation, sensory and stability testing, ingredient sourcing (if requested), SOP creation, and documentation. Additional services such as extended lab time, advanced packaging solutions, and regulatory assistance may incur additional costs, which will be discussed during the consultation.

Yes, project scope changes can be requested, but they may affect both the timeline and cost. We recommend discussing any adjustments as early as possible to avoid delays. Major changes to the product formulation, testing requirements, or packaging could incur additional charges based on the complexity of the new requests.

Our team follows a rigorous development and testing process to ensure that the final product meets your quality standards. This includes sensory testing, stability assessments, and, if required, functional efficacy testing. You will receive regular updates during the process, and final approval is always in your hands before the project is completed.

If the product does not meet your expectations based on the agreed-upon project scope, we encourage you to provide specific feedback during the review process. Adjustments can be made within the allocated project time. In cases where further changes are required beyond the initial agreement, additional costs may apply, which will be discussed in advance.

Yes, certain projects may require specialized testing (e.g., advanced nutritional analysis, microbiological testing, or functional efficacy studies) or the use of specialized equipment. These services are not included in the standard package and will be billed separately. We will inform you of any additional costs during the consultation phase.

You will receive regular updates from the assigned expert throughout the project. Milestones, including formulation completion, testing results, and final documentation, will be shared with you. You can also communicate directly with the expert or project manager to discuss any concerns or feedback as the project progresses.

We can assist with obtaining additional certifications such as organic, vegan, or halal, depending on your product’s needs. These certifications require specialized processes and documentation, which may involve extra time and costs. We will provide you with a clear plan for obtaining the necessary certifications during the project consultation.

FRL focuses primarily on product development and initial testing. However, we can provide guidance on scaling up your product for large-scale manufacturing, including connections to co-packers and manufacturers that align with your product’s needs. Our team will also ensure that all the processes we develop are scalable and replicable for commercial production.

If your project exceeds the estimated timeline due to unforeseen complexities, we will notify you immediately. Extensions may incur additional charges, but we will provide a detailed explanation and options to continue or adjust the project scope. We aim to keep timelines as efficient as possible while maintaining quality.