Each package includes 4-6 hours of lab time per day, depending on the package selected. Additional lab time can be arranged at an extra cost.

You can observe the output and results of the product development process, but to maintain efficiency and confidentiality, the actual working process is not open for observation. You will receive real-time feedback and updates.

We offer sensory testing (texture, fragrance, application) and efficacy testing to ensure your product meets cosmetic and therapeutic claims. Safety testing can also be arranged as part of the advanced packages.

If additional lab time is required, it can be arranged at an extra cost. This can be discussed during the consultation or as the project progresses.

FRL provides expert guidance on regulatory standards, including product safety data, labeling requirements, and certification processes, ensuring your product meets both local and international regulations.

Yes, real-time feedback based on product output is encouraged. Adjustments can be made within the allocated lab time. Additional adjustments may require more lab time, which can be arranged at an additional cost.

You will receive a comprehensive SOP (Standard Operating Procedure) along with video documentation of the development process to support future production scalability.

Yes, storage is included for the duration of the project. Extended storage can be arranged at an additional cost if required beyond the package timeline.

Yes, expert selection can be discussed during the consultation phase. Based on your project’s complexity and specific requirements, we will recommend the most suitable experts, and you will have the option to make a choice.

Project costs will vary depending on the complexity of your product development needs. More complex projects, such as those involving multiple stages of testing, advanced formulations, or extensive regulatory compliance, will require more resources and expertise, which may increase the overall cost. During the initial consultation, we will assess your project and provide a detailed cost breakdown based on the specific requirements.

The project cost typically covers lab time, expert consultation, sensory and stability testing, ingredient sourcing (if requested), SOP creation, and documentation. Additional services such as extended lab time, advanced packaging solutions, and regulatory assistance may incur additional costs, which will be discussed during the consultation.

Yes, project scope changes can be requested, but they may affect both the timeline and cost. We recommend discussing any adjustments as early as possible to avoid delays. Major changes to the product formulation, testing requirements, or packaging could incur additional charges based on the complexity of the new requests.

Our team follows a rigorous development and testing process to ensure that the final product meets your quality standards. This includes sensory testing, stability assessments, and, if required, functional efficacy testing. You will receive regular updates during the process, and final approval is always in your hands before the project is completed.

If the product does not meet your expectations based on the agreed-upon project scope, we encourage you to provide specific feedback during the review process. Adjustments can be made within the allocated project time. In cases where further changes are required beyond the initial agreement, additional costs may apply, which will be discussed in advance.

Yes, certain projects may require specialized testing (e.g., advanced nutritional analysis, microbiological testing, or functional efficacy studies) or the use of specialized equipment. These services are not included in the standard package and will be billed separately. We will inform you of any additional costs during the consultation phase.

You will receive regular updates from the assigned expert throughout the project. Milestones, including formulation completion, testing results, and final documentation, will be shared with you. You can also communicate directly with the expert or project manager to discuss any concerns or feedback as the project progresses.

We can assist with obtaining additional certifications such as organic, vegan, or halal, depending on your product’s needs. These certifications require specialized processes and documentation, which may involve extra time and costs. We will provide you with a clear plan for obtaining the necessary certifications during the project consultation.

FRL focuses primarily on product development and initial testing. However, we can provide guidance on scaling up your product for large-scale manufacturing, including connections to co-packers and manufacturers that align with your product’s needs. Our team will also ensure that all the processes we develop are scalable and replicable for commercial production.

If your project exceeds the estimated timeline due to unforeseen complexities, we will notify you immediately. Extensions may incur additional charges, but we will provide a detailed explanation and options to continue or adjust the project scope. We aim to keep timelines as efficient as possible while maintaining quality.