Manufacturer / Consumer Guidance
For Consumers:
- Consumers with milk allergy or sensitivity should not consume the product
- Check package size, UPC, fresh date, and manufacturing codes
- Dispose of the affected product or return it according to retailer guidance
- Contact customer service at 1-877-984-2543 for assistance
For Manufacturer:
- Remove affected inventory from all distribution points
- Conduct internal investigation into packaging controls
- Review changeover and line clearance procedures
- Enhance traceability and coding verification systems
- Implement CAPA measures to prevent recurrence