In July 2024, Australian wellness company Kintra Foods initiated a voluntary recall of its herbal tea products sold in the United Kingdom after insect contamination was detected in sealed packages. The affected blends—Calm & Relax, Chamomile, and Sleepy—had been distributed through TK Maxx and Homesense stores between April and June 2024. Following consumer reports and internal quality assessments, Kintra Foods collaborated with UK food authorities to remove the compromised products from shelves. [1]

Kintra Herbal Teas Recalled in 2024 Over Insect Contamination

Recall , July 09, 2025

In July 2024, Australian wellness company Kintra Foods initiated a voluntary recall of its herbal tea products sold in the United Kingdom after insect contamination was detected in sealed packages. The affected blends—Calm & Relax, Chamomile, and Sleepy—had been distributed through TK Maxx and Homesense stores between April and June 2024. Following consumer reports and internal quality assessments, Kintra Foods collaborated with UK food authorities to remove the compromised products from shelves. [1]

The Importance of This

The UK’s food safety regulations are specifically violated by the presence of foreign material, such live or dead insects, which poses risks such as:

  • Psychological pain or allergic responses for clients
  • Negative reputation and erosion of trust among consumers
  • Indication of widespread sanitation issues throughout the supply chain

Even if insects in packaged herbal teas don’t always cause harm, their presence points to failures in storage hygiene, post-harvest handling, or packaging integrity—key concerns under food safety regulations.

What Went Wrong?

  • A bug infestation was most likely caused by inadequate storage or pest management throughout the raw material or packing procedure.
  • Contamination may have been added after manufacturing due to possible defects in the packaging.
  • Before shipment, the illness might have been ignored due to insufficient quality control.
  • During shipping, environmental variables such temperature fluctuations or humidity may have contributed to the insects’ survival. [2]

Product Recall Summary: Kintra Herbal Teas

Brand:

Cuisine of Kintra Products Affected:

  • Herbal Teas – Relax
  • Calm
  • Chamomile
  • Sleepy

Production Window: Products manufactured between April 1 and June 30, 2024 (exact date unspecified)

Retail Distribution: Sold through TK Maxx and Homesense retail stores in the UK

Type of Recall: Voluntary recall at customer level

Kintra Herbal Teas Recalled in 2024 Over Insect Contamination thumbnail

Reason for Recall:

Presence of insects identified within sealed product packaging, posing potential contamination risk

Product

Pack Size

Batch Codes

Kintra Foods Organic Premium Leaf Teas – Calm & Relax

60 g

6057, 6071, 6118, 6126, 6207

Kintra Foods Organic Premium Leaf Teas – Chamomile

40 g

5887, 6111

Kintra Foods Organic Premium Leaf Teas – Sleepy

40 g

6058, 6102, 6125

The Response Timeline

  • June 2024: Consumers stated that they had seen insects inside sealed tea bags.
  • Early July 2024: TK Maxx and Homesense started removing items off the shelves and placing in-store signs.
  • Mid-July 2024: Kintra Foods officially announced the recall of the impacted lots with the UK Food Standards Agency.
  • Current: Kintra Foods carries out preventive inspections and investigations into the traceability of the supply chain. [3]

Best Practices for Consumers

If you purchased herbal teas from Kintra Foods in the UK in April and June of 2024:

  • Even if the product seems safe, do not eat it.
  • Dispose of it with caution: before throwing anything away, make sure it’s in a bag.
  • If you don’t have a receipt, you can still request a complete refund from TK Maxx or Homesense.
  • If you have any health concerns (such as an allergic response), seek medical advice.
  • Report the issue to your local Environmental Health Officer or the UK Food Standards Agency

 

What does that imply for producers?

The recall serves as a warning that even dry, shelf-stable items like herbal teas can have a high chance of failing in terms of quality. Manufacturers might consider the following lessons:

  • Even non-perishable goods need to be inspected for microbes and foreign particles on a regular basis.
  • Packaging must be sealed and insect-proof to endure the rigors of transit.
  • It’s necessary to record strategies for managing pests during storage and after harvest.
  • Prior to delivery, conduct a last quality check, especially when utilizing international logistics. [4]

How FRL Promotes the Safe Processing of Beverages

The Food Research Lab helps businesses reduce recalls and boost consumer trust by offering:

  • Techniques for inspecting dried plant matter for insects
  • Machinery for identifying contamination during and after the packing process
  • Package testing using simulated transportation stress
  • Programs for HACCP aimed at producing herbal tea
  • Guidelines for adhering to UK/EU laws to prevent recalls

“Even dried herbal teas require stringent process control. Little errors may lead to serious risks.

FRL Food Safety Expert

Conclusion:

Foreign body contamination may have a devastating impact on even well-established wellness firms, as evidenced by Kintra Foods herbal teas’ 2024 recall. This case highlights the vital importance of rigorous packaging, efficient pest management, and thorough quality control throughout the herbal tea manufacturing process.

 

Collaborate with FRL to guarantee the secure introduction of products.

protect your herbal beverage business with industry-backed safety procedures:

  • QA checks for look, insects, and microbes
  • Confirmation of post-harvest sanitation and handling procedures
  • Examination of the package’s stability and the seal’s integrity
  • creation of a HACCP plan and submission of it to regulatory agencies
  • Compliance with EU/UK import rules and prevention of recalls